My next question has to do with the changes in EI around compassionate care and the other benefits.
One of the first meetings I had with a constituent after I got elected in May 2011 was with a parent who, at the time, did not qualify because we did not have EI coverage for critical.... Their child was critically ill at the time. I promised him that this was one of the things I was going to come to Ottawa to try to get changed so that families like his would be covered.
Could I get you to explain this again? If your circumstances do change in your life between the various different types of benefits, if you're already on EI and you become ill, or if you're already on parental benefits and something else changes, how easy is it going to be for people to make the change to ensure that they are receiving the benefits to which they are entitled?