One of the critical elements is the cross-cultural piece. By this I mean every industry has a culture, every occupation within the industry could have a culture, depending on the different departments within it. Our people also, of course, have a culture. There is a way of blending those cultures to be able to accommodate the communication styles of each so that there's a better blend and a better understanding.
Oftentimes workplace incidents occur because of that lack of communication. We look toward industry to invite us to come in—or we actually invite ourselves to come in—and do that piece with them so that more of our people will want to stay with a particular occupation. So that is a huge piece.