I guess that bleeds into Mr. McCuaig's situation. What you shared is absolutely real, and I appreciate that. Having had an opportunity to speak with some people who do EI processing, I know the turnaround time would be about three weeks. With 600 fewer bums in the seats, we're seeing that five, six, and seven weeks aren't uncommon.
The people who are phoning in, the ones who get through—I agree with you; I think 30% is probably a low number—but more than half for sure are being dropped. When people do get hold of somebody, the anxiety level is far greater.
Are your people now being asked to try to recoup some of the money on these overpayments? Is that one of their functions in this?
The officials had identified $900,000 per link. Would salaries be a part of that $900,000, do you think? Again, that was probably a question we should have asked the officials.