I want to thank my colleague for bringing forward this legislation and working so cooperatively with the minister and the department to try to put forward a piece of legislation that is going to provide excellent service to Canadians.
In your opening remarks, you touched on the process that currently exists for someone who tries to work their way through a labyrinth-like federal government when a family member dies. The goal of this legislation is to try to make that a little easier, to have a single point of contact to deal with the many phone calls. You talked about it in technical terms, but could you talk about it in layman's terms? If someone currently passes away and a family member is dealing with the federal government, provincial government, and other authorities as they're trying to deal with the grief as well, just what do they have to go through to try to deal with this as it's currently set up?