No, they haven't come to the union and had that conversation, so I don't know. The amount of $900,000 doesn't sound like a whole lot, in my mind, for what this is entailing.
As I said, when I mentioned 30%, that was at an all-time low. If you can imagine that as an all-time low—it has happened—then let's be realistic: it could become that again if we don't invest the proper amount of resources into the workforce.
To say that I can tell you exactly how much is needed, again, until we....
Jim is speaking from a perspective of what's happening right now. You're asking me what things are going to look like in the future. I don't know. All I can give you is this example. Veterans Affairs had nine offices close across the country and those services were sent over to Service Canada. Our members were very proud to take that on—don't get me wrong—but the amount of time that was put into this was approximately three months from the day that the announcements were made to when the offices were closed, if I recall correctly. If it wasn't three months, it wasn't much more than six. I think you're talking about a very short period of time. I'm sure you recall the anxiety it caused the veterans, and the demonstrations that it created.
All I'm saying is take the time to do this right. Put in the proper investment. I'd like to see it succeed. That's the way it's going to happen.