Let's talk about this.
Is this one the right one? There was no study. I placed an order paper question asking what study was undertaken in order to develop the SST. There was no study undertaken. What was the rationale for moving toward the SST?
I will give you a multiple choice.
You knew there were 7,000 and there doesn't seem to be a certain degree of urgency in that. That would be a concern and that is why we are where we are now, because you didn't ramp up quick enough, or the people that you hired didn't have the same qualifications as the old system. That would be the b part of the multiple choice. Or the system itself doesn't work. The system itself isn't as simplified, or maybe d would be all of the above. But the system continues to wrestle with that backlog of Canadians that need access to these benefits.