Absolutely.
They're on site. They're looking at a particular situation, and they're the ones gathering the information with regard to a particular incident.
We need to ensure they have the support from their managers and directors with regard to particular situations, should they need more information and context in making a decision in some of those very difficult situations.
Ultimately, they do make the decision. As we've said, there is the right of recourse for employees and employers with regard to the decisions the officers are making.