Exactly. If you're homeless, your sense of belonging is upside down because your friends are people who want something from you. Your friends are there to take advantage of you, so you can't trust them. If you have had bad experiences with institutions, you don't trust them either, so who do you trust?
For us, that's the starting point. You come in and there's very little expectation other than asking, “What do you need from us?” That's the starting point, followed by, “Where are you sleeping tonight? What do you need tonight? Hopefully, we'll see you tomorrow.” Then you start a relationship: “Have you thought about working, going back to school?” We have very structured programs that kick in at times, but we wrap those programs around these young folks, so they don't feel like they're going from this program to that program, and so on. They're talking to Steve, then they're talking to Mirella, and then they're talking to somebody else, that kind of stuff.