One of the things I do want to do, and I think all members will agree, is that I certainly want to compliment the excellent work that the Service Canada office in Mississauga which my staff and I deal with are doing. They are being extremely helpful, I find, on some of these cases. Some of them are complicated in terms of how we get to insurable earnings, insurable hours, and those kinds of things. Sometimes those issues are a little bit complicated, but I've certainly found, in my experience anyway, that the ability to work with the individuals in the Mississauga Service Canada office has been outstanding. Please take that comment back to your staff, from my office and me, that I have found it to be quite good.
Minister, when we are processing EI claims, people are obviously concerned that things will be dealt with more efficiently. I'm assuming that more and more of these are being done electronically and that they're able to be processed fairly quickly in that manner. Is that the case, or if people are still doing the walk-in traffic thing, what is happening in these Service Canada offices across the country that will give us, as members of Parliament, a better feeling that there is someone there, a live body there who is actually providing a level of service to an individual who is simply dropping by to drop off that EI claim?