Well, I do have people coming to my office who are literate professionals and who have hired professionals, in many cases, to prepare their applications, and they're well aware of the new program requirements. They come to my office with flawless applications, and they're showing me simply indecipherable rejections that don't make sense to them. These are not just cases of flawed applications. They're getting solid, perfectly done applications rejected. Is there any answer to that, or are they wrong?
On May 28th, 2015. See this statement in context.