Chair, this is an entirely legitimate preoccupation of members of Parliament and of the department. When these loans are entered into, they are obligations upon the student who has taken the loan and we treat them as such.
That said, members will understand there is a wide variety of circumstances. There is the provision and acknowledgement of that through the repayment assistance program, where the status of the loan is rehabilitated and there are provisions made to facilitate that. There are also, as the chief financial officer could regale us with, write-offs in any given fiscal year. We take no pleasure from those write-offs. We're answerable for them, and we have measures under way with Canada Revenue Agency to work together to try to reduce those outstanding loans. We will continue with those efforts in the days and years ahead.
Chair, I wonder if I could, in the absence of Mr. Cuzner, make a small correction. There were a lot of numbers that we've heard and have given today. Reference was made to the number of hires in the call centres. My colleague has just confirmed that that was 101, not 138 as we had indicated. I would like the record to show that.