Thank you for the question.
What I would say about governance overall is that this is a complex system, but that does not mean it cannot be a very effective system. It is really critical to harmonize the interplay between the United Nations Convention on the Rights of Persons with Disabilities and the domestic charter and human rights provisions, and this bill does that. It takes those three governing statutes and says they should work to complement each other. Then it recognizes the complexity that exists partly in the federal system, which includes the sectoral bodies regulated by the CTA and the CRTC, but it also recognizes that some folks won't be able to reach out to those because they work in the federal public service, for example, or they work in areas that are in private industry and are not governed by those two bodies.
The complexity that you are seeing in the bill is, partially, simply a representation of the complexity in society, but what this bill does do is try to harmonize that complexity. It does so in very specific ways, which our chief commissioner can speak to. It requires us to harmonize all of the complaint systems at the front door and to collaborate on policies and practices.
It also offers very welcomed oversight in the system. Those three layers of international and domestic legislation, governance that recognizes the diversity of sectoral bodies in Canada, and the very appropriate oversight role may at first glance appear as a bureaucracy, but they can actually drive this country to better accessibility because they will be able to lean on each other for their various roles.
I'll let the chief speak on that.