Thank you very much for the question.
There are different options in order to encourage and embed this kind of harmonization so that people who are trying to find the right place to file their complaints find it easily and simply and without a lot of bureaucracy or delay. That is certainly a key concern of stakeholders. We have heard it. The other regulating agencies have heard it.
The bill responds in a specific way, in that it provides us with both the authorities and the requirements to coordinate better. A series of clauses in the bill, starting at clause 122, require all of those organizations that can receive complaints to work together in order to ensure that complaints find their way in a way that does not create additional barriers at the front end. We take that very seriously.
We have actually already met, as our chief commissioner mentioned, with the other five agencies that are involved in complaints processing in order to begin that work. We have established two working groups, one on the compliance side and one on the “no wrong door” policy to develop procedures that will help make that happen.