Thank you, Mr. Chair.
Thank you very much, everyone, for coming here and giving this input.
My question is to Ms. Smith. You're talking about the Canadian accessibility standards organization. I know this is going to be a very exclusive type of organization that is going to make better standards and bring changes into the regulations.
You talked about the difficulty of complaints, and you wanted some sort of reforms. What type of reforms are you looking for to have a better complaint process?