I have not heard a number like that, but that's very interesting. I'd love to know more about that.
The bottom line is that if we plan these things from the outset, if we design processes and structures to accommodate everyone from the outset, the costs are minimal. If we have to retrofit, they are more significant.
What that says to me is that legislation that makes it an expectation and a part of our culture to think about people with disabilities and to ensure their needs are considered in everything we do is the way to go, and it's the way to be cost-efficient with it as well.