Absolutely.
That report is not just for Whistler. It's for the coastal mountains specifically in tourism and hospitality.
What happens especially in ski resorts is if you don't get that baseline number of ski instructors, you're just not getting the customers coming through, and you're not serving them, which means there becomes a reputation in a specific category of snow-sport instructors that they are just always sold out. You can't get a lesson on a ski hill.
When we're performing under threshold when it comes to workers in the resort filling all these key positions, it does absolutely compromise the experience for the guests, and it doesn't allow us to scale at the same time.
As an example, Whistler Blackcomb, not this ski season but previously, had 90 snow-sport instructors. That was too prohibitive a process for them to repeat. They had 53 this year, and I believe—I have the numbers in here—they figure they missed out on $1.5 million to $2 million in revenue this year.
Whistler has always been a community that believes in helping itself before it asks for help. I think the way we are going to overcome the shortfall is by continuing to recruit aggressively across Canada. We will look to innovative partnerships that offer world-class, in fact, post-secondary training to all Canadians who want to come and work in the resort. We will be incredibly diligent in our recruiting in the Lower Mainland as well.