To start with the question about the resources for different organizations that require it, prior to Bill 141 passing, PAIL Network was also a volunteer-run organization. We were applying for grants to try to keep the doors open. Very little promotion was available to us to let families know we existed.
I would certainly agree with you that we definitely need more financial resources for these organizations that are looking to provide support for families, to be able to let families know and to let health care providers know where they can refer families, where they can send families who need support after their loss. I agree that it's the responsibility of a health care professional to ensure that families leave the hospital or leave their health care environment with information for follow-up in their communities.
On the question about whether we could have a portal through Service Canada that can help guide the families, I believe there is one in place for other such programs. That would be extremely helpful, particularly if the staff who were delivering that program had been trained on how to use the most compassionate language, to understand a family's normal grief pattern, and to know where to best support them and what other programs they can access.