I'd love a line. I think it would be very valuable to have the the ability to know that you can call and someone is there who can answer your questions, who has been specifically trained and who has the information at hand. It's one person versus contacting department after department.
For the other piece about the benefit, if we could make it as simple as possible.... Even the idea that a family would have to.... I've only done the one maternity leave, so please excuse me if I'm not up to date, but I know that I had to send in a report every week to say whether I was working or not even though I was on maternity leave.
I'd like to see a guaranteed amount of time, where you don't have to keep showing that you're on that leave and that you still qualify for it—it's just given at that time.