In terms of wait and the appropriate use of medical practitioners, I think it also speaks to the programs, where we ask for medical certification and by whom. I think that's also part of the issue for people with episodic disabilities, and people with disabilities as well. You have to get all of these certifications from specialists, and if that specialist happens to be a neurologist with the wait times.... We're compounding it through our systems. Part of that fundamental renewal is to look at how we're best utilizing the entire system in order to support people.
On November 29th, 2018. See this statement in context.