It's very difficult. I assist a lot of individuals with their applications, with their appeals, even up to the Tax Court of Canada. I don't charge a fee. I just do this because it provides me with insight into what's going on at CRA. Actually, in one appeal case the doctor refused to complete the questionnaire where you just tick off the yes-and-no answers; he wrote a letter, and the appeal was accepted.
The biggest problem is that there are a lot of doctors now who refuse to even fill out the form because CRA imposes this 90% threshold that has no legislative basis.
Going back, I've been advocating for so many years. I've known Michael Prince for a long time. This is my 20th anniversary—