Thank you for being here today.
I'm going to keep going on the line with the Auditor General this morning.
I understand the service standards portion of it, but it almost seems that there's a disconnect between the Auditor General and, for instance, your department. They are saying that your numbers might be skewed because you were looking at it in a different way, or you didn't take into consideration dropped calls.
If we're going to move forward, when you do an audit the most important thing is to make sure that both sides are on the same page as to what the criteria are.
In your opinion, is there a disconnect between the criteria, or is that something you now can move forward with based on the recommendations that have been given by the Auditor General?