Thank you very much, Mr. Chair.
I appreciate your report, Ms. MacLean. It's good to see you here again.
It's reassuring to some extent that some work is being done to address some of these concerns. However, certainly as MPs—and many of us mentioned today—we deal with our constituents on a daily basis and the largest frustration we hear from constituents is when they are calling Service Canada or the Government of Canada, whether they're waiting a long time or not.
I mentioned in my last question—and I understand you had an opportunity to speak at public accounts—that your data showed that 86% of callers who got through received accurate information but 14% received inaccurate information. That number still concerns me, and I know it was much higher in the CRA audit, twice that, more towards 30% who received inaccurate information.
On the ESDC side, are those numbers accurate?