This report on the call centres shows how important the Office of the Auditor General is to highlight where we have shortfalls within government. Again, I was astonished with the results of your audit on the call centres. It is completely unacceptable for Canadians that they're getting this kind of horrific service—and I would call it horrific.
From my understanding, never in Canadian government history has an Auditor General not been able to fulfill their mandate, and funding goes up and down. What has changed? Is it just a matter that your workload has increased that substantially under the current mandate? Before, the Auditor General would do 25 audits per year. Now you're down to 14. Is it just a matter of an additional workload?