I'll offer this. First, for our report, through our audit process, we get entities to confirm the accuracy and to confirm that nothing went wrong, because we could have forgotten something or not considered something. That's part of the due diligence we're going through.
Second, you're referring to some numbers. I'm sorry, but I can't speak to those. I don't know what they are. You can look at numbers in all sorts of different ways. You could refer to the number of individuals reaching out to a department to get access, and we do refer to that, to the broader service channels that are offered. Again, we didn't look at those other channels. We focused on the call centres.
So I'm afraid I can't speak specifically to the comparison of those numbers. There are all sorts of numbers out there.