To establish those service times, you need to have consulted Canadians to know what they expect and what they need, and you make your decision about the service level you want to have in place.
Interim Auditor General of Canada, Office of the Auditor General
To establish those service times, you need to have consulted Canadians to know what they expect and what they need, and you make your decision about the service level you want to have in place.
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