It's better, and they're happier too.
Moving on to Alina, we've seen these “magic” people. We've seen them in Saint John. We saw them in Winnipeg yesterday. They are the people who really are integral to the success or failure of a program. You can see programs that run but are not successful, usually because somebody is there who is just not motivated or who isn't personally involved in the situation.
I want you to expand on what it actually looks like in Medicine Hat, because we've heard all the lingo and the jargon. We've heard about all the strategies all across Canada. What makes the difference in Medicine Hat? Why does it work here?
I also want you to expand on something, because you mentioned something about infrastructure. Give us what it looks like here, not just platitudes from 29,000 feet. What does it look like here?