You kind of nailed it: how do you recreate magic, and when the perfect storm comes together, how do you recreate those conditions?
I'm not from Medicine Hat. I'm from Calgary. I work with lots of communities on different social issues. I have more of a comparative perspective. I'll kind of parachute into Yellowknife or St. John's or Victoria, and there are always these quarterbacks and these key people there. If I do my job right to help them move forward, I narrow in on that magic person or persons and help them leverage these relationships to create that alignment.