It's the system and the barriers that we're putting up that are excluding so many people because it is hard to understand what it actually feels like to be in that situation.
When you're a youth trying to access things and all you keep hearing is “no” or “you can't do this” or “you have to be like this to get this kind of service”, every time you're denied, and every time you're turned away, that's contributing to your getting to the point where you're not going to seek help. You're going to stay where you are because you don't see the value in it.