These are very good questions, but the answers will have to be limited.
Let me take one question and leave the other to Ms. Levonian, who will talk about Service Canada.
On the question on seniors, I think the important thing here is to recognize that the welfare of seniors belongs to all kinds of departments, and I happen to be one of those ministers who has a particularly important role to play in the welfare of seniors. With due respect, in the matter of a few weeks we've done quite a lot for seniors. We've increased the guaranteed income supplement, which benefited 900,000 seniors. We have moved the age eligibility to 65, therefore taking 100,000 seniors out of poverty per year. We have announced $200 million to construct housing for seniors, which is something that is quite important. We've also announced that we're going to index pensions for seniors according to the real costs faced by seniors. It's quite an important array of measures for seniors just in my department.
To have a minister of seniors would have to have visibility advantages, but what is important is that decisive actions are taken by government on this particular aspect. I would prefer to have ministers being decisive in their actions than a minister of seniors just being a communicator and perhaps a press person to sell policies decided and made by others in government. I say this with all due respect, of course, but I have an impression that seniors want actions and decisions as opposed to just media facilitators.
For Service Canada, I would perhaps let Ms. Levonian address that issue.