I will jump in quickly. It came to light...and, again, I'm new to it, but my constituency office is becoming the de facto service centre. I can't believe the amount of people. We want to help everybody, but we're back to calling the same 1-800 numbers they are, and it's the same thing. It's wait after wait, and people are extremely frustrated right across the country.
On April 13th, 2016. See this statement in context.