In the constituency office I had a gentleman who would come to visit me every month. I would just fill out his paperwork and send his receipts in because three times they had been sent back, so I just did the paperwork for him, and we got him back on track.
I want to just make sure that those services are easy for our veterans. I know that from my own personal experience there were hiccups. When people are sending in those receipts to show they have the nutritional programs, let's just recognize that some of these people are 92 or 94 years old. If there is a “t” that's not crossed or an “i” that's not dotted, is there a way that we can just continue working with them rather than sending an application back because it wasn't filled out properly? Is there something we can do better for them?