We put far too much emphasis on financial literacy and consumers and not nearly enough on how we can make that process simpler, fair, and more accessible. I would really encourage the committee to look at what the U.K. does, where lower-income individuals—in fact, many individuals—don't file their own tax returns. They are automatically calculated for eligibility. That would be a great model for Canada to follow.
On October 3rd, 2017. See this statement in context.