The Canadian Home Care Association is busy working on this.
I think one has to ask, first of all, what people can expect. I really think getting expectations is critical. People must know what is going to be the government's responsibility and what is going to be their responsibility. I think that's really where the departure point is.
Once those services are being delivered, it's identifying what people can expect from a point of view of the match to their needs against what is being delivered.
Then, it's clinical standards and various professional standards, depending on what profession is in there, whether it's personal support work, nursing, or one of the therapies. It's overall, and then by profession.
I hope that helps.