Thank you for that.
I will start out on this side and I have less than a minute.
All of you kind of spoke about the process, and I think the Treasury Board Secretariat spoke more specifically about the exact process in place. In the first instance, when a person is to report a claim under the current system right now, is it an informal process? Who are they supposed to go to, and how do they find out who they're supposed to report to?
Let's start with you, quickly.