I will set the record straight. Yes, we have a complaint mechanism. The CBSA is subject to Treasury Board directives. The process Mr. Graham described also applies to the CBSA, and we follow it.
On February 21st, 2018. See this statement in context.
On February 21st, 2018. See this statement in context.
February 21st, 2018 / 3:45 p.m.
Director General, Labour Relations and Compensation, Canada Border Services Agency
I will set the record straight. Yes, we have a complaint mechanism. The CBSA is subject to Treasury Board directives. The process Mr. Graham described also applies to the CBSA, and we follow it.
See context to find out what was said next.