I would say, yes. Victims of one-time or ongoing harassment often need support. It can sometimes be hard for union people to see themselves as supporters, and not representatives. They will often want to speak on behalf of victims in order to protect their members, which is clearly very honourable. However, we want to hear from victims, because they are the ones who have experienced harassment, and they are up to the task of relating the facts.
In summary, I believe that we do need to define the role of union representatives.