As my colleague said, we have to take the technical aspect, procedural fairness, into account. It is very important, and we can't ignore it. There are also the personal and interpersonal aspects for victims and witnesses. We touched on that earlier.
In our organization, employees often say that they want to give answers to and confide in somebody who knows their workplace—in our case, penitentiaries—its culture, and so on, to some extent. Currently, we almost exclusively—though not always—turn to outside investigators. Nevertheless, they have acquired quite a bit of knowledge on our workplace. I think that it is important for victims, and important in cases of formal proceedings.