What social media seem to have done, similar to what my colleagues are saying, is extend the workplace. An issue in the workplace, such as perhaps a disagreement or a conflict between colleagues, is taken to Facebook, for example, or onto Twitter, or there's an exchange about a workplace issue, but it's outside the workplace. Whether or not something is harassment is an issue that we're now facing when managing a complaint that started in the workplace but is continuing outside of it, and it potentially comes forward to a manager. That's certainly a trend that we're seeing.
On February 21st, 2018. See this statement in context.