Thank you very much, all of you.
It seems to me, in listening to the testimony that we heard this morning and the testimony this afternoon, there is a gap in terms of policy versus implementation.
I know, Ms. Johnson, that you are an expert in terms of implementation. I know that Bill C-65 isn't just about having a policy and implementing the policy. We need to make sure that there are processes in place and that there is recourse if the processes are not followed.
Ms. Johnson, could you talk a little bit about how you...? Sometimes this is one of the systemic issues or part of the workplace culture. How do you bridge the gap between having the perfect policy and people who probably believe the policy is being implemented, and then the lived experience of the employees on the ground who would tell you otherwise?