It is mandatory for all employees. We run training sessions twice a year for employees and for managers. We also run some tailored mandatory training for employees and managers who are working in a client service context.
The whole point behind that is to speak about what harassment is, that it is not tolerated, that the support is there, that they can come to us if they are experiencing it, and that we are there to hear them and help and support them in any way they need. We're saying, “Speak up, talk to us. We are there. We are going to hear you, and we will take action.” That's the message coming out, but it's also to raise it. For us, education and awareness are what this prevention is about, namely to do as much of that as we possibly can.