The two programs we've added have been developed by staff in my office. For the first one, we used a firm in Montreal to bring the expertise to develop online training. We put our content into their format. If you look at it, you'll see that it's very well made and we're very proud of that product.
For the second one, the one that will take place in the coming months, we've retained the services of a local firm, ADR Education. They have offices across Canada. They are experts in the field.
We did provide some input on our specific environment and what objective we were trying to achieve in the training. I'm proud to say that we test-drove the training this morning and it's fairly good. Mr. Clerk was there and it is something fairly good that should assist in changing the culture.