This speaks to Ms. Damoff's concern about unfounded complaints. I think the benefit of unfounded complaints, as Caroline pointed out, is that usually there is in fact something going on. It's a he-said-she-said thing, or one person's word against another, but it highlights to the organization that something is going on and they're going to be more aware and do more to prevent it, even if it is an unfounded complaint.
I don't necessarily think it's a bad thing to err on the side of caution.