On this exact topic, having a requirement that the first complaint go to the supervisor when it's an MP in a very small office obviously presents a very difficult situation for complainants. I think that has to be given very specific consideration.
One of the points that we tried to raise in our submission is that the explicitly political nature of the way in which the Hill works and the perception and/or reality of partisanship being at play in the investigation and/or resolution of complaints really speaks to the need for neutral, independent persons to be in charge of the investigation and the decision-making. It may be very particularly important for parliamentary and political staff to have the reassurance of confidentiality and independence in the entire process of complaint-making and in the decision-making.