Ms. Brenda Baxter (Director General, Workplace Directorate, Labour Program, Department of Employment and Social Development) at the Human Resources, Skills and Social Development and the Status of Persons with Disabilities Committee

I think the idea is that right now a complaint can be brought forward in any fashion, orally or in writing. When it comes to undertaking any investigation or exploration into that complaint, documentation is prepared, so just because a complaint was received orally wouldn't mean the entire investigation would be undertaken orally. There would be documentation.