You know the problem, though, with that. In fact, in the case of the person facing harassment, they are in the system being assessed. In the meantime, there is no income and they are desperate. They're in a desperate situation to get support, so yes, there is a redress process, which takes time, so people are still caught out.
I have another constituent scenario on the issue of maternity leave. She was 23 weeks pregnant, with 17 weeks before she would go on maternity leave. After waiting for weeks for her EI application, she called the EI agent and was told she would receive half the $2,000 CERB amount. When she questioned this, the agent said, and I quote, “No mistake, you are pregnant.” She was then told there was a clause in CERB stating that if you receive maternity benefits, you are not eligible and would be put on regular EI. Then at the time that she called and made the application, she would not be receiving EI for another 12 weeks. Therefore, this individual is out of work right now, without support.
We have all these kinds of problems within the system. I'm pretty sure I'm not the only MP who has received these examples and heard about these challenges and been asked to provide answers, which we cannot.
I don't know what the government is doing to fix these kinds of issues for people who are in dire situations right now, who need assistance and cannot get it.