Obviously members of Parliament have a role in advocating on behalf of their constituents, but at the same time the services of Service Canada are available to all Canadians regardless of who they have consulted first. In fact, on that point, not only do we have an MP line but we now have added an email service that can be used by members of Parliament, and the service standard there is actually pretty good. We commit to getting back to all members of Parliament within two business days.
On April 30th, 2020. See this statement in context.