Thank you for the question, Ms. Kwan. As you know, my department has actually made significant progress over the years at reducing backlogs when it comes to citizenship applications, but of course COVID-19 has had a very direct and significant impact on our operational capabilities.
Notwithstanding that, as I mentioned in my remarks, my department is standing up alternative processes, including the exploration of new innovative and online solutions for all of our lines of business and services, including in the area of citizenship ceremonies. You may have seen in recent days that we've had a couple of virtual ceremonies, or at least one, if I'm not mistaken. Those are the types of solutions we will continue to explore going forward.
It's important, and I'm happy to work with you on that.