I'd like us to talk about the Service Canada performance report. You know that the Auditor General recommended that Service Canada publish call centre performance information service standards in a transparent and consistent manner and audit the results to confirm their accuracy. You were to govern yourself accordingly in the short term.
Was all of this put in place?
Also, in your earlier testimony, there was some discussion about flexibility and the impact of the closure of the Service Canada call centres and mobile service centres. I think it is only appropriate that that not happen again.
Where do you stand on the performance report?