Okay, I apologize.
The program has deficiencies that I believe are due to negligence on all our parts. The program needs a little love, and as we know, demonstrating one's love is often more important than proclaiming it grandly.
We can agree that the COVID-19 pandemic crisis has confirmed the need for the program to be reformed. Given the significant number of changes that have been made, it appears that a thorough review of the program cannot be avoided. Even the International Monetary Fund, the IMF, agreed in the report on Canada it released last week.
As it stands today, the program no longer adequately meets its objective of providing sufficient income support to Canadians who lose their jobs and must face a shifting labour market. At the core, it's important to remember that the employment insurance program is a social insurance program and should therefore absolutely be there for people who lose their jobs. However, since the last reform, only a minority of unemployed people have been eligible for benefits. Of those who pay into the system, only six out of 10 receive benefits. As we emerge from the crisis, it's therefore important that we make it easier to access the program, and that would include reducing the number of hours of work need to qualify.
As for the level of support, clearly the current formula, which replaces 55% of the income up to a maximum insurable earnings amount of $56,000, is inadequate and causes claimants to receive amounts that are often too low. Increasing these thresholds to improve the level of support should therefore be explored.
Also, the sickness benefit is no longer sufficient. We've heard a lot about this in recent years. Many claimants run out of benefits before it is possible or desirable for them to return to work. Extending benefits to 35 weeks, for example, would cover most cancer treatment periods.
In addition, over time, the program has become increasingly complex to administer, and we're seeing a real and urgent need for simplification. When the program crashed last March, the complexity was largely the reason. If the department had had to manage all the applications in the usual way, it would have taken Service Canada no less than a year to process them all. In fact, it's worth nothing that the program could only be reintroduced in September after the rules were greatly simplified. Many of the simpler rules should be maintained.
I would point out that, over time, the lack of real autonomy that the Canada Employment Insurance Commission has over program administration has hurt the program, to the extent that necessary updates are often postponed due to an inopportune political context. This is the case for several rules, but also for the replacement of the computer system itself, which has become thoroughly obsolete due to neglect. I like to think that, if the commission were more independent, it could be more responsive.
The issue of funding is obviously an important part of the equation. The current non-cyclical mechanism is inadequate. Similarly, the lack of any contribution from general revenue is increasingly problematic, especially when the system is being asked to manage benefits that are more like a social program.
Finally, as has often been said, we need to bring the program into the 21st century. While we often hear people talking about the need for continuing education and lifelong learning, somewhat surprisingly, the employment insurance program does not provide much assistance in that regard. Workers who quit their jobs to take training automatically lose eligibility for support from the employment insurance program. Yet it would be easy to open a door so that, after a certain degree of participation in the program, an individual could be eligible for a significant period of time to take training. I know the government made a proposal about this in its 2019 budget, but the outcome remains to be seen.
I will stop my comments here, but I welcome your questions and comments.
Thank you for your attention.