It's neither. We are absolutely committed to making sure every worker has access to every single dollar they're entitled to under their benefits. We know the disproportionate impact this pandemic has had on women.
I sympathize incredibly with Darlene's circumstances. Please don't hesitate in the future to email me directly to ensure that we can deal with this. That's an unacceptable delay. Service Canada has been extremely taxed, but that's not an excuse.
Part of our benefits modernization initiative and the modernization of the program is to deal with exactly those kinds of systemic challenges, which are built into these antiquated systems. They are not a reflection of policy but a reflection of clunky delivery and implementation.
It is 100% the policy of this government that we will support women workers.